Now this ain't a world/life changing issue, but it kills me dead to here some company(ies) make claims that they have no intention of fullfilling.
Those thermos's, as good as they are, now sell for $40+, and I told them I wouldn't spend $40 of my money to replace that product or purchase any other Stanley product in the future. I just got an email reply saying that it was a normal wear and tear issue, and not repairable or replaceable.:unsure::unsure::unsure: My point is, and I replied in kind to Stanley, IMO, their lifetime warranty ain't worth spit!!!!!:angry::angry::angry: I can only hope none of you others have any issues similar to mine. In addition I attached a pic of the thermos showing the issue. date, and description of the issue, which I did. emailed me back and told me to email the color, man. I emailed Stanley CS and asked if I could send it to them to have it repaired. On my thermos, one of the welds that attaches the bracket that holds the handle failed, (defect?)allowing the handle to come loose on one side.
Stanley claims to have a "lifetime warranty" against "man. I have not abused it, (dropped it,threw it in the toolbox or truck bed, drove over it, drove off with it on the roof, etc.)and was always careful to clean it after every use. I bought the product around 1983 or 1984. I had to choose between this category and "Off-Topic", but I figured quite a few of you have this product.įirst and foremost,let me say that my Stanley Stainlees Thermos has provided me with many a hot cup during a chilly fishing or hunting trip.
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